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Common Cleaning Complaints & How We Avoid Them

Everyone has their own way of doing things, and that’s especially evident when it comes to cleaning. One person’s method of dusting and de-cluttering could be downright obsessive in comparison to someone else’s. As janitorial services professionals, we understand that. We believe that cleaning is not an easy task for anyone who does it for someone else, which is why we always strive to clean as if we were doing it for ourselves, especially when it comes to these common complaints:

  • Unkempt bathrooms - It is a universal truth that people are uncomfortable using public bathrooms. And of course, when you walk into a shared facility and see clogged toilets, overflowing trashcans, and empty soap dispensers, it gives the impression that it hasn’t been cleaned.  Our methods make sure this doesn’t occur.
  • Foul odor - Be it kitchens, hallways, or restrooms, the presence of an offensive smell is directly associated with unhygienic conditions.  Clean doesn’t have a smell, and when we’re finished, neither will your office.
  • Dirty floors - One of the first things customers notice when entering a business is the floors. Nothing says “this floor hasn’t been cleaned” more than dust bunnies and strands of hair.  We don’t sweep anything under the rug–the SFM process leaves floors sparkling.

Customer complaints are inevitable in any business. But when it happens in our business, we know it affects your business, which is why we provide consistent training to all our employees using detailed guides. Using the same procedures every day makes it second nature, and allows us to provide the same level of excellence every time. Follow-up training is also important. It ensures that all employees are using the right cleaning system for their location, and are reminded of the proper step-by-step procedures to use.

Experience the SFM difference.  Contact us to discuss your commerical cleaning needs today.

Man with vacuum cleaner isolated on white